Returns & Exchanges

At Godefroy Beauty, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you can return it within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the item in its original packaging, ensuring the product is at least 50% full and include your original packing slip.

• 3.
  Ship It Back

  Affix the provided shipping label or use a tracked carrier of your choice to send the package to our designated returns center.

• 4.
  Receive Your Refund

  Once your return is inspected and processed, we will issue a credit to your original payment method within 5-7 business days.